Portal Features

Everything the portal
can do for you.

An overview of every tool in the vendor dashboard — what's included, and what's an add-on. You don't have to set up any of it yourself — it's all already there.

Nicht sicher, wo Sie anfangen? Sehen Sie sich Beispiele aus Ihrer Branche an.

Anwendungsfälle ansehen

Selling & Catalog

12

Your catalog, fully equipped.

  • Photos, videos & 360° viewShowcase products with images, videos, and a drag-to-rotate 360° view.
  • Watermarks on product imagesOverlay your own logo or a separately uploaded image across all product photos — transparency, size, and corner freely adjustable, original images stay unchanged.
  • Manage stock levels liveStock, variants, and bulk actions directly in the dashboard.
  • Metafields & bulk editingManage custom extra fields per product and edit multiple products at once, instead of opening each one individually.
  • Physical, digital, or serviceSet right when creating a product whether it ships physically, is a digital download/license key, or is an appointment (in-store pickup or video call) — automatically controls shipping and the right flow in the shop.
  • Manage digital contentUpload files (e-books, templates) or set up license key pools — delivered to the customer automatically after purchase.
  • VerfügbarkeitsreichweitePro Produkt festlegen, wo es verfügbar ist — Bundesländer, Länder, Europa, weltweit oder ein Umkreis-Radius um Ihren Standort. Wird direkt neben der Lieferzeit auf der Produktseite angezeigt.
  • Discount codesCreate your own discount promotions, redeemed automatically at checkout.
  • Subscription salesOffer products as a recurring subscription, with freely tiered quantities.
  • Cash Connect (helloCash Anbindung)Add-on, externalProdukte, Bestand und Kunden mit der eigenen HelloCash-Kassa synchron halten — für den stationären Verkauf neben dem Onlineshop. Auf Verkäufe, die direkt über die eigene Kassa laufen, fällt kein Infrastrukturbeitrag an.
  • Vendor partnerships & bundlesTeam up with another vendor (mutual approval) and build bundles together — fixed or individually purchasable, with an optional bundle discount.
  • BusinessAI: find partners by swipingComing soonDiscover matching vendor partners as swipe cards, pre-sorted by AI — with photos and a pitch video. A match leads straight into a partnership. Separately priced add-on, pricing to be announced soon.

dashAI — your AI co-pilot

11

Gets to know your business and handles the busywork.

  • Chat with memoryAsk anything about your shop — dashAI knows your current numbers and permanently remembers what it learns about your business. The more you share, the more targeted the answers.
  • Automatic reports & checksWeekly digest, low-stock alerts, bundle suggestions, next steps, shop presence check, discount ideas, competitor check — on demand or as a scheduled routine.
  • Agent modeDescribe your goal in your own words — dashAI picks the right tools for the job itself and presents every result as a draft.
  • Share knowledgeUpload your company profile, catalog, or price list — dashAI learns from it permanently and automatically suggests matching profile fields.
  • Attachments & your own cloudBring documents, photos, or files directly from your own Synology Drive into the chat — only from your own folder, strictly separated from other vendors.
  • AI image generationGenerate product photos and marketing images directly in the dashboard, with a free monthly quota included.
  • Scheduled routinesLet recurring tasks run automatically in the background, daily or weekly.
  • Next step & notesThe dashAI guide rail in the sidebar always shows the most useful next step toward a finished shop (profile, description, logo, shop appearance, first product) — plus a private notes column for quick thoughts along the way.
  • Fill AI fields at the click of a buttonFill entire sections like your company profile with a single click — from your own website, a document, a photo, by dictation, or from an already-filled field. Review suggestions individually or accept them all at once.
  • Skill playbooks in chatTurn on curated expertise (copywriting, conversion optimization, email sequences) for the current conversation — dashAI then consistently follows that approach, not just for a single prompt.
  • Always drafts onlyNothing goes live automatically — every suggestion waits for your approval before it takes effect anywhere.

Digitale Inhalte & Kurse

9

Online-Kurse, Podcasts und Coaching-Termine — fertig ausgestattet.

  • Kursaufbau mit Modulen & VideoModule, Lektionen und Content-Blöcke (Text, Bild, Video, Datei, Quiz) frei zusammenstellen — inklusive nativem Player für hochgeladene Videos, kein externer Hosting-Umweg nötig.
  • Drip- & Fortschritts-FreischaltungLektionen zeitversetzt (X Tage nach Kauf oder ab einem gemeinsamen Kursstart-Termin) oder erst nach der vorherigen Lektion freischalten — Kunden sehen den Grund, wenn eine Lektion noch gesperrt ist.
  • Gratis-Vorschau & QuizEinzelne Lektionen öffentlich als Vorschau freigeben, ganz ohne Login oder Kauf. Dazu ein Quiz je Lektion zur Wiederholung, mit direktem Feedback.
  • Zertifikate mit eigener MarkeBei 100 % Kursabschluss automatisch ein PDF-Zertifikat mit Ihrem Logo, Ihrer Farbe und Unterschrift erzeugen — für den Kunden sichtbar im eigenen Konto unter „Meine Zertifikate“.
  • Live-Q&A-TermineEigene Live-Termine mit Titel, Zeit und Meeting-Link direkt in der Kurslektüre ankündigen.
  • Kunden-Chat je KursFragen zu einer Lektion landen direkt im Chat mit Ihnen — inklusive E-Mail-Hinweis bei neuer Nachricht.
  • Eigener Video-Meeting-RaumEin eigener Video-Call-Raum für 1:1-Termine mit Kunden (z. B. Coaching) — läuft direkt Peer-to-Peer ohne Umweg über einen fremden Server, inklusive Aufnahme.
  • Private Podcast-FeedsHochgeladene Episoden als eigenen, zugangsgeschützten Podcast-Feed pro Kauf ausliefern — einbindbar in jede gängige Podcast-App.
  • LernpfadeMehrere zusammengehörige Kurse als einen Lernpfad bündeln, mit gemeinsamem Fortschrittsbalken in der Kundenbibliothek.

AI Tools

9

Hand your time-wasters off to AI.

  • AI product copy & imagesGenerate descriptions and product images at the push of a button.
  • AI matching visibilityYour products become known to the AI advisor that recommends matching offers to buyers.
  • Automatic audience detectionThe AI reads each product's title, category, and description and assigns it to matching audiences (private customers, freelancers, startups, SMEs, enterprise, founder services) — runs automatically, you don't need to tag anything yourself. This makes your products show up correctly in buyers' “Who's it for” filter.
  • Automatic product translationsTranslate titles, descriptions, and SEO text into all your shop's languages with AI — lock individual translations when needed so your own fine-tuning doesn't get overwritten.
  • AI Website GeneratorAdd-onGenerate your own website from your existing presence and launch it live on your own domain.
  • Vendor Guide ArticlesAdd-onAI-generated expert articles, published on the marketplace after approval.
  • Cold-CallComing soonUpload lead lists via CSV, work through your calls, and track them in your own CRM through to close — your team shares one data set, kept separate from other vendors.
  • Voice-TranscribeComing soonTranscribe calls, meetings, and voice notes live, with speaker detection — including directly during calls in the Cold-Call tool.
  • WebmailAIComing soonMail, Kalender, Kontakte und Aufgaben in einer Oberfläche — Ihr bestehendes Postfach bleibt, keine Microsoft-Exchange-Lizenz nötig, inklusive KI-Antwortvorschlägen.

Marketing & Visibility

8

Get found, without having to learn SEO yourself.

  • SEO editorManage titles, descriptions, and structure directly in the dashboard.
  • Smart links & short linksCart links with click tracking, short links for campaigns — customers can also share any product directly as a short link via the share button.
  • Product embed for your own websiteReady-made embed code to display individual products or your entire catalog on an external page.
  • Brand guidelines for AI copyYour own guidelines for how the AI phrases your product copy.
  • Tippgeber-ProgrammInfluencer und Tippgeber finden, die für Sie werben — Provision pro Verkauf, ausgezahlt per SEPA-QR-Code, inklusive Beleg.
  • LinkedIn SmartBotAdd-on, externalAutomated LinkedIn lead generation as a bookable service package.
  • Certified location partnerApply individually for each of your locations to become an official brand partner. Once approved by us, that exact location is marked as a certified partner on the public vendor map.
  • 20 Sprachen, automatischIhr Shop steht in 20 Sprachen zur Verfügung — die Sprache des Besuchers wird automatisch aus dem Browser erkannt, nicht nur aus dem Standort. Ohne dass Sie selbst übersetzen müssen.

Your Own Brand

8

Your presence stays your brand.

  • Shop designYour own colors, fonts, header, and footer for your shop area.
  • Produktseiten-LayoutVier Galerie-Layouts zur Auswahl, Hero-Bild und Kaufspalte per Drag-and-drop neu anordnen, Lieferzeit direkt am Produkt angeben.
  • Domain ConnectComing soonVerknüpfen Sie Ihre eigene Domain direkt mit Ihrem Webshop — als monatlich buchbares Add-on ab dem Top-Paket.
  • MultiDomain ConnectComing soonMehrere Märkte gezielt nach Bundesland oder Land bedienen — mit jeweils eigener vorgelagerter Seite und noch mehr Spielraum für Ihr Brand-Design. Für die Trennung nach Region gedacht, nicht für getrennte Auftritte nach Produktkategorie innerhalb desselben Markts.
  • Location ConnectComing soonBetreiben Sie mehr als einen Standort? Erweitern Sie Ihren Anbieter-Auftritt um zusätzliche Standorte.
  • Android & iOS app developmentAdd-on, on requestYour own native app built from your existing website, published on the App Store and Google Play included — built entirely by our team.
  • Digital Business CardAdd-onA personal business card page with a QR code, direct vCard download, certificates, resume, and a print template for its paper counterpart. A vendor can create multiple cards (e.g. one per employee or department).
  • Team tab in the shopAdd-onShows your team's business cards grouped by department as their own tab in your shop — can be toggled on or off separately.

Analytics & More

7

Numbers and tools, when you need them.

  • Revenue dashboardRevenue, orders, and performance at a glance.
  • Bestseller reportTop products by revenue, customer list.
  • Push notificationsGet notified instantly on your phone for new orders — toggle each notification type on or off.
  • Synology-Chat-BenachrichtigungEigene Webhook-URL hinterlegen und neue Live-Anfragen oder Terminwünsche zusätzlich direkt im Team-Chat erhalten — neben Push und E-Mail als dritter Kanal.
  • Visitor analyticsWho visits your shop and product pages, where they came from (source/referrer), which device, and which country — internal tracking, no third parties.
  • Abo-AnalyticsWiederkehrenden Umsatz (MRR) und Kündigungsquote Ihrer Abo-Pläne auf einen Blick, statt einzelne Verträge selbst durchzuzählen.
  • Legal pages always up to dateTerms & conditions, withdrawal policy, and privacy policy kept continuously in sync, overridable yourself when needed.

Your Own Cloud & Collaboration

7

Work more productively, keep data secure, connect your team — across all devices, included.

  • Work more productively, from anywhereFiles and documents are ready instantly on every device — in the office, on the go, or on-site with customers. Multiple people can edit the same file at once, without emailing versions back and forth (Drive & Office).
  • Your data stays yoursRuns on our own Synology infrastructure, kept separate from other vendors — not at some third-party cloud giant. Automatic backups and version history protect against ransomware and accidental clicks.
  • Connected team, one systemTeam chat, calls, and file sharing in the same system as Drive and Office — no more asking where a file is, no switching between five different tools.
  • Staff ConnectComing soonGewähren Sie mehreren Mitarbeitern Zugang zu Ihrem Shop — mit individuell abgestuften Rechten.
  • In sync across all devicesDesktop, laptop, smartphone, and tablet — files, documents, messages, and photos sync automatically, no matter which device you're working on.
  • 20 years of experience with Synology serversSetup, maintenance, and security of the infrastructure all come from a single source — no third-party provider in between.
  • Zusätzlicher NAS-SpeicherComing soonReicht das inkludierte Startkontingent nicht mehr, ist mehr Speicher dazubuchbar — Preis wird in Kürze bekannt gegeben.

Customer Retention

5

Runs alongside you, without you having to stay on top of it.

  • View reviewsAll customer reviews collected in the dashboard.
  • Automatic review requestRequested automatically by email after a waiting period you choose.
  • Cart recoveryA ready-made email draft for abandoned carts — you decide whether it goes out.
  • Live requestsLive chat requests and appointment requests (pickup or video call) all come together in one inbox — including a sound alert for new requests.
  • Contacts synced on your phone (CardDAV)Add-onIntegrate your ShopAI customers as a constantly up-to-date address book on iPhone, Android, or Outlook — connect once, then stay synced automatically.

Pricing & B2B

4

For end customers and business customers alike.

  • Net prices for business customersAutomatically show verified B2B buyers the price excl. VAT as well.
  • Live VAT rateThe tax rate comes directly from ShopAI — not maintained by hand, always up to date.
  • Eigener Standard-SteuersatzRegelsatz, ermäßigt oder steuerfrei als Vorgabe für neue Produkte hinterlegen — bei Bedarf pro Produkt einzeln umstellen.
  • Special partner pricingSet custom prices for selected partner codes.

Payouts & Invoices

4

Money and receipts, handled automatically.

  • Payout overviewView sales and payout status anytime.
  • FastBill integrationAutomatic invoicing through your own FastBill account.
  • Your own invoicingInvoices with your own logo, IBAN, and inbox — even without FastBill.
  • BMD/RZL-ExportEigene Rechnungen als CSV im BMD/RZL-Importformat exportieren — Belegnummer, USt-Sätze und Beträge aufbereitet für die Übergabe an Buchhaltung oder Steuerberater.

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